If your controller won't pair, won't respond, or is displaying a flashing light, please follow the instructions on how to reset the controller:
1.Turn off the PlayStation 4.
2.Locate the small reset button on the back of the SCUF 4PS near the L2 shoulder button.
3.Use a small, unfolded paper-clip or something similar to push the button (the button is inside a tiny hole). Hold the button down for a couple of seconds and release.
4.After resetting the controller, re-pair the SCUF with the PS4 by connecting the USB cable to the controller and the system, and turn the PS4 on.
5.Press the PS button to log in to the PS4.
If this does not resolve your issue, please send us an email by clicking the "Submit a Request" button at the top of this page.