Thumbstick drift or unintended in-game character movement.

Please verify that the controller is updated with the latest firmware.

Please try holding down the thumbstick for 15 seconds and then slowly rotating it 360° both clockwise and counterclockwise. This should reset your thumbstick into place and eliminate the unintended movements.

If the above steps don't solve the issue, please contact our Repair department by clicking the "Submit a Request" button at the top of this page.

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